Designing for fintech is unlike working on any other product. You’re not just shaping an interface - you’re shaping people’s relationship with money. And money carries weight, urg...
Every designer and product leader talks about trust, but few realize how fragile it really is. Once a user’s trust is broken, it’s almost impossible to earn it back. I’ve seen t...
I love tailoring experiences, but I’ve also seen where it can cross the line. The problem is simple: products often jump straight to hyper-personalization without explaining the...